Privacy Policy

The Information We Collect 

Bon Tool Co. collects various types of information from all of its customers including visitors to BonTool.com (the “Site”). Bon Tool Co.'s web server collects general data pertaining to each Site visitor, including the IP address, the domain name, the web page, the length of time spent and the pages accessed while visiting this Site. This information is collected to, among other things, aggregate information from online and offline sources, facilitate system administration, improve the content of this Site, customize and improve the user experience for Site visitors and customers, and improve customer service generally. Bon Tool Co. also collects personally identifiable and transactional information provided by companies and Site visitors that purchase products from the Site. This information includes shipping information, credit card holder name and card number/expiration date. Bon Tool Co. may also retain the content of the communications that are sent to Bon Tool Co. customer service representatives. This information helps Bon Tool Co. to respond to inquiries regarding this Site.

Use of the Information Collected 

Bon Tool Co. uses the information that is collected from Site visitors and customers to, among other things, better serve customers, improve the content of this Site, and customize the shopping experience for Site visitors and customers. Bon Tool Co. may also use the information collected to notify Site visitors of changes to this Site, to notify Site visitors of new products, and for any other legitimate and lawful business purpose of Bon Tool Co. Bon Tool Co. may choose to share information with third parties, such as suppliers, financial institutions, and third party service providers, and with any successor to Bon Tool Co.'s interest. Bon Tool Co. may disclose information about any Site visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to exercise Bon Tool Co.'s legal rights and defend against legal claims.

Statement of Confidentiality

1. Services and links on our Web site

Our Web site does not allow our visitors to communicate with others or publish information that is accessible by other visitors.

This Web site contains links to other web sites. Be advised that Bon Tool Co. is not responsible for the confidentiality practices of those sites. The statement of confidentiality applies only to this Web site. Please be vigilant and prudent when leaving this site and carefully read the statement of confidentiality of each site you visit.

2. Information gathered automatically

We combine the information from visits to our Web site with anonymous and specific data from identified persons for the following reasons:

Technical administration of the Web site;

Improving the ergonomics and browsing features of our site;

Customers management;

Marketing.

3. The use of cookies

Cookies are information files saved on your computer. Our cookies do not contain personal or confidential information.  However, we do use cookies to save site information that improve your on-line experience like your language selection or any custom modifications applied to your session.  You can deactivate the cookies at any time although in that case, you will be unable to order on-line.

4. Collection and use of your personal data

We only collect the personal data of visitors who have registered to use our services.

5. Disclosure

We do not disclose your personal information to our dealers, divisions or other businesses. We can assure you that your personal data will not be disclosed to government institutions or other authorities unless required by law.

6. Accessing the personal data we have gathered

You can ask us about all the personal information we have gathered about you by sending an email at sales@bontool.com.  Once the request has been received, we will supply all the information we have collected about you within a week, free of charge. We may ask for proof of identification.  We reserve the right to refuse your access to information request. You will be notified as to the reasons of the refusal.  You can view, modify and update your personal information once you've opened a session on our Web site.

7. Support for our Statement of Confidentiality

For any information concerning our Statement of Confidentiality, please contact us by email at sales@bontool.com.

8. Security Policy

All your personal information is securely transmitted to our Web site using an SSL (Secure Socket Layer) encryption key from GeoTrust.

We have implemented policies, rules and technical measures to protect the personal information we have gathered against:

Unauthorized access;

Unwanted disclosure or use by third parties;

Unauthorized modifications;

Destruction or loss of information.

All credit card information is encrypted when the order is processed. We do not keep the credit card numbers in our servers. We use secure servers protected by the strongest firewalls currently available on the market. Physical access to these severs is limited and controlled.

All employees that have access to or that are involved in processing your personal information are bound by a confidentiality clause.

All these controls and procedures that are in place guarantee that your on-line shopping experience is secure. In reality, it is probably more secure to buy on-line at Bon Tool Co. than in a restaurant or gas station.